1. Identification and status

The Nikana.gr platform is owned by the travel agency Nikana Travel, based in Potos, Thassos, Greece. The agency operates under license number MH.T.E. 01.55.E60.00.00059.01 issued by the National Tourism Association of Greece.

Nikana Travel does not accept or recognize any office, branch, or location outside its registered headquarters in Greece.

These rules and acceptable-use standards exist to protect users of the Nikana.gr platform and other internet users from irresponsible, disruptive, harassing, or unlawful behavior.

By using this website or any service offered through Nikana.gr, you accept these conditions of use. If you do not agree, you should stop using the site.

2. Acceptance of conditions and technical requirements

Use of the platform is considered acceptance of these conditions.

For proper use of the platform, we recommend:

• the latest versions of popular web browsers,
• JavaScript enabled,
• an internet connection with a minimum speed of 2 Mbps.

3. Site content

The content and services available on Nikana.gr are made available to users, visitors, and business partners under these conditions.

3.1. Virtual guide

The platform offers a virtual guide based on the personal experience of agency staff and intended to inform users and improve their travel experience.

Special attention is given to texts, photos, and video material produced or collected by agency staff so that users can gain a realistic impression of destinations and accommodation facilities.

Accommodation photos show representative parts of a property and may include stylized presentation. The actual layout, furniture, and details may vary.

Nikana.gr does not guarantee the absolute accuracy of all information supplied by accommodation owners. Errors, omissions, update delays, and typographical mistakes may occur without liability on the part of the platform.

3.2. Recommendations of commercial venues and services

Recommendations of taverns, restaurants, beaches, and other venues or services published on the site are based solely on the personal experience and impressions of our staff. They are not paid advertising and do not represent a guarantee of quality or satisfaction.

Nikana.gr is not responsible if a recommended venue, service, or location does not meet your expectations. Recommendations are subjective and may differ depending on the user’s personal preferences.

3.3. Prohibited use

The following are strictly prohibited:

• creating competing databases,
• automated scanning or scraping of content,
• commercial redistribution of data,
• integrating the site’s content into other systems without permission.

By using this site, you agree not to use data, information, photos, or other materials owned by Nikana.gr or its partners for activities prohibited by law or by these conditions.

4. Copyright protection

The travel agency Nikana Travel owns the conceptual and implemented project of the platform. Software applications on www.nikana.gr, as well as all content including texts, photographs, and video materials, belong to Nikana.gr and its partners unless stated otherwise.

Photographs containing the Nikana.gr mark are especially protected. Commercial use of these materials is not permitted without prior written approval. All rights are reserved.

If you believe that copyright has been infringed, please contact us at office@nikana.gr.

5. Personal and non-commercial use of available data

Texts published on Nikana.gr are intended for informational and commercial purposes and are available exclusively for personal use.

Resale, use, copying, automated tracking, display, downloading, or reproduction of any content, information, software, products, or services available on the site for commercial or competitive purposes is not allowed.

6. Disclaimer and usage rules

6.1. Disclaimer

Nikana.gr accepts no responsibility for any direct or indirect damage arising from use of the platform, including technical issues, interruptions, or content errors.

Access to the platform is provided on an "as is" and "as available" basis, without a guarantee of uninterrupted or error-free operation.

6.2. Posting reviews

By posting a review on the platform, the user confirms that:

• the review contains accurate and truthful information,
• the review does not contain viruses, malicious software, or other technical threats,
• the user has the right to share the review with the platform and transfer the right to use it,
• Nikana.gr may use the review on the platform and for commercial purposes unless the user explicitly requests that such use stop,
• the review does not violate privacy or any legal rights of third parties.

Nikana.gr reserves the right to remove reviews containing inaccurate or misleading claims, insults, discriminatory language, commercial messages, or personal data of third parties.

7. Privacy protection

Personal data is requested solely for recording payments and confirming reservations and will be shared only with the relevant service provider for the booked accommodation unit.

For detailed information, please read our Privacy Policy.

If you do not wish to receive notifications about changes and special offers, you may inform us accordingly.

8. Data security

To protect data on the Nikana.gr website, we use programs that monitor network activity, recognize unauthorized attempts to send or alter data, and detect activities that may cause damage.

Any unauthorized attempt to send or alter data is strictly prohibited and may be subject to legal or contractual sanctions.

Nikana.gr cannot guarantee complete security and privacy of messages sent by email due to the inherent limitations of that communication channel.

9. Links to third-party pages

This website may contain links to other websites operated by third parties. Such links are provided only as recommendations and potential sources of additional information.

Nikana.gr has no control over the content or editorial policy of those websites and assumes no responsibility for their content or the accuracy of the information published there.

10. Additional services

10.1. Insurance

If you purchased insurance through our platform, all relevant information about the applicable terms is contained in the policy documents. These conditions do not apply to insurance, and Nikana.gr is not responsible for the policy content, execution of the service, or the insurer’s business operations.

10.2. Road assistance

If you purchased road assistance based on our recommendation, details about the applicable terms can be found in the provider’s documentation. These conditions do not apply to road assistance, and Nikana.gr is not responsible for the performance of that service or the provider’s business operations.

11. Amendments to the conditions of use

Nikana.gr reserves the right to amend these conditions of use at any time and without prior notice. Amendments become effective immediately upon publication on the site.

In the event of material changes, users may be informed by email at least 15 days before the changes take effect. Continued use of the site after publication of changes constitutes acceptance of the new conditions.

This agreement remains in force until terminated by either party. The user may terminate it by stopping use of the site and deleting any downloaded materials.

12. Special provisions

The user agrees that this agreement may be transferred to another person or entity.

13. Jurisdiction

Greek law governs the interpretation and application of these conditions. The court in Thessaloniki has exclusive jurisdiction over all claims and disputes arising from use of the site materials.

The parties waive any right to another jurisdiction or arbitration. Before filing a claim, the parties should attempt to resolve the dispute out of court, for example through mediation.

14. Submission of complaints

If you have a request or complaint as a platform user, you may contact our customer support team by email at nikana@nikana.gr.

You may also send complaints by post to: Nikana Travel, Potos, 64002, Thassos Island, Greece.

Please include your full name, address, place of residence, a detailed description of the issue, and, where applicable, photographic evidence.