Learn how to order a Greek TAG device for electronic toll payment on Greek highways for fast passage through toll booths in Greece without waiting, completely free of charge, to be delivered to your home address in Serbia.
Last updated: February 2026.

The Greek TAG device for electronic toll payment on Greek highways can be ordered completely free of charge from Serbia. The service is provided by the company “Nea Egnatia Odos” (new concessionaires, starting from 2026), which sends the TAG device to the address in Serbia and covers the shipping costs.

Important note (February 2026): There is currently a delay in sending devices due to the transition to a new concessionaire. We are monitoring the situation and will update the information as soon as the process stabilizes.

What does the Greek TAG cover?

This device allows you to make electronic payments without stopping at the following locations:

  • All highways within Greece.
  • Underwater tunnel Aktio-Preveza (road to Lefkada).
  • Other tunnels and bridges with tolls (except the Rio-Antirio bridge, which is not covered by this system).

How does it work and what does it mean for you on the way to the resorts?

  • Instant passage: Use the designated electronic lanes at toll booths to pass without stopping.
  • Automatic payment: The exact toll amount is automatically deducted from your account when passing.
  • Smart signaling: Indicators on toll booth signs will inform you of successful payment, as well as if your account balance is low and needs a top-up.
  • Easy replacement: The device is the same size as the Serbian TAG and can easily be mounted on the existing holder in the car.
  • Additional advantage: In Greece, the TAG is not widely used, so you can almost always pass through toll booths without stopping.

Note for users from the region: In addition to Serbia, the TAG can also be sent to home addresses in North Macedonia through online ordering under the same conditions.

How to order a Greek TAG device

If you speak Greek or English, you can easily and quickly order the TAG device over the phone: +30 2310 470 100

Ordering online is very simple.

Step-by-step guide

Step 1

A page will open where you need to enter your details.

IMPORTANT:
- Letters must be in Latin script without diacritics (accents). For example, for the surname Jovanović, write Jovanovic. The system does not accept otherwise.

  • Select “Private” in the first field if you are an individual.

The completion looks like this:

Page 1: Customer Information

Fields:

  • Country: select from the list - SERBIA
  • Customer Type: select from the list - Private (for individuals)
  • Surname / Company Name: enter the surname (letters without diacritics)
  • Name: enter your name (letters without diacritics)
  • Patronym: enter the father’s name (letters without diacritics)
  • Tax Identification Number (TIN): enter the ID number or passport number, without spaces or symbols
  • ID Number or Passport Number: enter the passport number or ID card number, without spaces or symbols

Click on the Next button.

Page 2 Contact Details

On the next page, enter your address and contacts.
Note: It is important to write the phone number without the plus sign in front of 381.
Fields:

  • Email Address: enter a valid email address
  • Confirm Email Address: re-enter the same email address for confirmation
  • Mobile Phone Number: enter the mobile phone number in international format, e.g., 381641234567
  • Address: enter the street and house number or delivery address
  • Postcode: enter the postal code of the place of residence/delivery
  • City: enter the name of the city or place
  • Country: automatically SERBIA and does not change

Click on the Next button.

Page 3 Delivery Method

On the next page, you have the option to choose the delivery method.
Options:

  • Courier (Courier delivery). If you choose this option, the device will be sent to the address you entered in the previous step. Make sure the address is correct. In short, if you want the TAG to arrive at your home address, choose the Curier option.
  • Pick-up location (Personal pickup at the toll station). If you choose this option, select one of the offered toll stations: for example: Malgara, Promachonas, Evzoni, Analipsi, Asprovalta, etc. The choice of the station depends on where it is most convenient for you to pick up the device.

Click on the Next button.

Page 4 Vehicle Details

On this page, enter vehicle details.
Fields:

  • License Plate (vehicle registration number) - enter the plates without spaces and without diacritics, only capital letters and numbers (e.g., NS123AB).
  • Vehicle Category: Choose the vehicle category:
    • Category 1: Motorcycles, tricycles
    • Category 2: Passenger vehicles (most common choice)
    • Category 3: Vans, light commercial vehicles
    • Category 4: Heavy vehicles, buses
  • Vehicle Type: Choose the vehicle type, e.g., Passenger Car
  • Fuel Type: Choose the fuel type: Petrol, Diesel, Hybrid, Electric
  • Vehicle Make: Enter the vehicle manufacturer, e.g., Toyota, Opel, Ford
  • Vehicle Model: Enter the vehicle model, e.g., Corolla, Astra, Fiesta
  • Vehicle Color: Enter the vehicle color, e.g., White, Black, Blue

Click on the Next button.

Page 5 Subscription Program

On this page, there are options for discounts, which apply to drivers who frequently use the highway.
For up to 5 passages, there are no discounts, so for tourists, this page does not offer options, and you can skip it.
For professional drivers and carriers, although we assume that they are familiar with this option, the Smart program should be selected. However, tourists, we repeat, do not fill out or choose any of these options.
Click Next or Submit.

Page 6 Review & Submit

Review all entered data:

  • Personal information (name, surname, ID number, passport)
  • Contact information and address
  • Chosen method of receiving the TAG device
  • Vehicle details
  • Chosen tariff program

If the data is correct, click Submit to send the request.

Final step - verification

After submitting the form by clicking the Submit button, you will receive an email with a verification link to your email address.
Be sure to click on the link within 24 hours to confirm registration.

Good news: You no longer have to print, sign, and scan the contract! By digitally submitting the form, you have accepted the terms that have full legal force of a contract. Also, no customs fees are charged, and the shipping costs are fully covered by the company.

When the TAG arrives, it needs to be activated, and this is done as follows:

When the TAG arrives at your home address, you will also receive a paper contract. It contains key data needed for activation: Customer ID and Tax (VAT) Number.
Here’s how to activate your account:
1. Registration on the portal:

2. First confirmation (Email):

  • Soon, you will receive an email. Click on “Approve registration”.

3. Administrative rights:

  • On the page that opens, be sure to select “Standard with admin privilege”.
  • This is necessary for you to be able to add cards and deposit money yourself.
  • Click on Approve again.

4. Second confirmation and terms:

  • Another email will arrive.
  • You need to confirm your agreement to the terms of use by clicking on the box “I have read and accepted the terms…” and
  • finally press Submit.

5. Account creation:

  • The system will take you to a page where you set your username and password.

After this, your account is active! You can log in, link your payment card, and top up your credit.

Important information: The minimum initial amount to deposit into the account is 15€.

Recommendation: Use the mobile app

Although you can register through a computer (desktop), it is much more practical for travel to install the application myEgnatiaPass (available for Android and iOS). Log in with the same details you just created, and it allows you to check the remaining balance and top up your account in seconds.

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Can EgnatiaPass be topped up online?

Yes. EgnatiaPass can be topped up online using the official MyEgnatiaPass internet platform or mobile application - myEgnatiaPass.
Online top-up is available to registered users and allows you to check the balance and deposit funds with a debit or credit card, without going to toll booths.

How does online top-up work for Egnatia Pass

According to the service description on the official website, Egnatia Pass users have access to the online application “myEgnatiaPass”, where they can:

  • see the current balance on the account,
  • top up their account via a debit or credit card whenever they want and with the amount they want,
  • view all their transactions and history,
  • manage transponders linked to the account,
  • receive monthly invoices and reports.

Therefore, recharging the Egnatia Pass account can be done online through the internet application myEgnatiaPass, without the need to go physically to a toll booth or counter — meaning you can top up the balance anytime, even when you are already in Greece or before your trip. myEgnatiaPassStep-by-step online top-up:

  1. Open the EgnatiaPass website and log in to the myEgnatiaPass internet application.
  2. Within your account, view the current balance and transaction history.
  3. Select the Top Up / Account Recharge option.
  4. Enter the amount you wish to top up and pay with a debit or credit card through a secure online transaction.
  5. After payment, the balance should be updated, and it will be automatically used when passing through electronic booths.

Nea Egnatia Odos Support Contacts - Regarding the Greek TAG device

If you have any issues or questions regarding the TAG, you can contact them at:
customercare@neodos.gr
Phone: 2314 172750
Monday - Saturday - 08:00-20:00
Sunday - 10:00-18:00

Note from practical experiences of tourists

A recommendation from messages of other users (e.g., on forums) is that if you are traveling to Greece, it is easiest to top up in advance online — this eliminates the need to wait at the counter or top up at toll booths.

Can I use the TAG for multiple vehicles?

It is possible to use the TAG device in multiple vehicles; you just need to enter the registration number for each vehicle in the application.
According to the official website of the company:
“There is no limit to the number of vehicles. All you have to do is enter the registration numbers of the vehicles you have during the registration process or whenever you want, and you will receive the corresponding number of electronic transponders – one for each vehicle.”
This means that you need to order a TAG for each new vehicle you plan to enter Greece with.

For the procedure itself, a step-by-step guide, unfortunately, is not available as we have not had the opportunity to add another vehicle, so we do not have pictures for each step as in the text where ordering and activation are described.
If you have questions about the process of adding another vehicle to the account, here are the contact details of their support service:

  • customercare@neodos.gr
  • Just be sure to provide the customer code (Your code received) so that your request can be processed from the next working day.

We would like to point out that the TAG is linked to you, your passport, and the license plates you entered in the application (one or more), and only you in that vehicle can use it.

Personal Pickup of the Greek TAG at the Toll Booth

However, there is always a catch to make things not too easy and work perfectly. Since the season is in full swing, there is a possibility that the ordered TAG may be delayed, and if your departure time is approaching, you can cancel the request through the website and pick up the TAG personally at one of the toll booths.
You can pick up the TAG at the first toll booth after Evzoni, in the booth on the right side. You will need your passport and driver’s license. It will take about 15-30 minutes to pick up the TAG.
Pay attention to the working hours of these TAG pickup booths as they usually work until 5 pm.
Here are the toll stations where you can personally pick up the TAG:

  • Evzoni toll booth immediately after the Evzoni border crossing - Monday to Friday from 9:00 to 17:00
  • Promachonas toll booth after the border crossing - Monday to Friday from 9:00 to 17:00
  • Malgara Monday to Saturday from 8:00 to 20:00, Sunday from 10:00 to 18:00
  • Thermi central office - Monday to Friday from 09:00 to 17:00
  • Thessaloniki toll booth on the way to Igoumenitsa - Monday to Friday from 8:00 to 20:00 and Sunday from 10:00 to 18:00
  • Analipsi toll booth to Igoumenitsa - Monday to Friday from 09:00 to 17:00
  • Pamvotida - Monday to Friday from 9:00 to 17:00
  • Alexandroupoli exit 41 - Monday to Friday from 9:00 to 17:00

Ordering TAG during your stay in Greece

If you do not take the card personally at the toll booth, there is another option to order it during your vacation and have it on your return to Serbia. Cards in Greece arrive a little faster, in 3-4 days. More on this, we wrote in the text Tag for travel through Greece and North Macedonia.
You can enter your accommodation address and a Greek phone number if you have a Greek card or your Serbian number on which you have Viber, and in that case, the courier will contact you via Viber. Of course, if all of this is complicated for you, ask the owners if you can enter their phone number. All options work :)

Greek couriers call by phone before delivering the shipment to check where you are at that moment, so there is an option for the courier to deliver the shipment to another address. This means you do not have to be at the address you entered when the courier makes the delivery. If you order a TAG while staying in Greece, there is no need to print, sign, scan, and send the contract by email; the courier will provide you with a contract to sign on the spot, and the courier returns them to the Egnatia Pass company.

Have a safe trip and enjoy your drive to Greece.

To purchase, activate, and use the Serbian and Macedonian TAG as well as the Open Balkan service, see HERE.

We wish you a pleasant journey and stay in Greece.

We’ve got you covered! Stay connected from your doorstep to the beach. Use Nikana eSIM for seamless navigation, family chats, and kids’ entertainment—all without swapping SIM cards. Get your Nikana eSIM here.

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