We are Nikana Travel, a tourist agency specializing in accommodation reservations in Greece. The key values cherished by our agency are good interpersonal relationships in the team, trust, team spirit, and collegiality. We believe that a good team is the key to success.

We need three more good team players to complete our team for upcoming challenges.

We are hiring for two positions:

  • Customer service agent (2 people, remote)
  • Booking agent (1 person, remote + during the season in Greece)

Customer service

Employees in the Customer service team communicate with our clients via email and provide them with answers, instructions, and support for questions that are not strictly related to hotels and accommodation reservations.

Requirements for the Customer service agent:

  • Advanced knowledge of English and desirable of Greek language
  • Business correspondence
  • Advanced computer skills
  • Advanced use of MS Office tools

In addition to the above, candidates need to be: literate and digitally literate, eloquent, informed, agile, patient, proactive, possess research skills, and kindness even during crisis communication.

We believe that someone who has successfully worked as a copywriter/content writer, community manager, will excel in this position, but we are not exclusive.

Booking agent

The Booking agent communicates with hotel and apartment owners via email and phone, negotiates reservations, and visits and acquaints accommodation facilities that are part of our offer in Greece.

Requirements for the Booking agent:

  • Advanced knowledge of English and Greek languages
  • Business correspondence
  • Basic computer skills
  • Knowledge of MS Office tools
  • Communicativeness

In addition to the above, they need to have negotiation skills, kindness even during crisis communication, a category B driver’s license, and be able to travel to Greece for a month or more during the summer season (the rest of the time working remotely).

If you equally enjoy online work and fieldwork, this might be the right position for you.

Where to apply?

Interested candidates can send their CV to the email nikana@nikana.gr, specifying the position they are applying for. We would be delighted if you also send a motivational letter.

Only candidates who pass the initial selection will be contacted.